Henley Digital
12 Temple Row, Birmingham B2 5HG, United Kingdom
Privacy Policy
Last updated: January 2026
At Henley Digital, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services. We're committed to handling your data responsibly and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
Information You Provide Directly
When you contact us through our website forms, we collect information that you voluntarily provide, such as your name, email address, company name, and any details you include in your message. We only collect this information when you choose to submit it through our contact forms.
We collect this information based on your consent and our legitimate interest in responding to your enquiries and providing the services you've requested.
Automatically Collected Information
When you visit our website, we automatically collect certain technical information through cookies and similar technologies, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses. This information helps us understand how visitors use our website and identify areas for improvement.
This collection is based on our legitimate interest in operating and improving our website, as well as your consent where required by applicable cookie laws.
Analytics and Tracking Data
We use analytics services to understand visitor behaviour and improve our website. These services may collect information about your interactions with our site, including pages viewed, links clicked, and time spent on various sections. This data is typically aggregated and anonymised.
We only enable analytics tracking with your consent, which you can manage through our cookie preferences.
How We Use Your Information
Responding to Your Enquiries
We use the contact information you provide to respond to your messages, answer your questions, and provide information about our services. This includes following up on initial enquiries and arranging consultations when requested.
Improving Our Website and Services
We analyse website usage data to understand how visitors interact with our site, identify technical issues, and make improvements to user experience. This helps us create more useful content and ensure our website functions properly across different devices and browsers.
Legal Compliance and Protection
We may use or disclose your information when required by law, to protect our legal rights, or to prevent fraud or security threats. This includes responding to valid legal requests from authorities and protecting the safety and security of our users and systems.
Marketing Communications
If you've expressed interest in our services or agreed to receive updates, we may occasionally send you information about our offerings that we believe might be relevant to you. You can opt out of these communications at any time through the unsubscribe link in our emails or by contacting us directly.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your information in the following limited circumstances:
Service Providers: We work with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to protect your information and only use it for the specific purposes we've authorised.
Analytics Services: We use analytics platforms to understand website usage. These services may collect and process data according to their own privacy policies, though the data is typically aggregated and anonymised.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights or comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
How We Protect Your Information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration:
Technical Security Measures
Our website uses secure socket layer (SSL) encryption for data transmission. We employ industry-standard security practices for data storage and maintain regular security assessments to identify and address potential vulnerabilities.
Access Controls and Monitoring
We limit access to personal information to employees and contractors who need it to perform their job functions. All personnel with access to personal data are trained on proper data handling procedures and are bound by confidentiality obligations.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for up to three years unless you request earlier deletion. Analytics data is retained according to the respective service provider's policies, usually between 14 and 26 months.
Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by applicable data protection laws, typically within 72 hours of becoming aware of the breach.
Your Rights and Choices
Under UK data protection laws, you have several rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you. We'll provide this information in a commonly used electronic format within one month of your request.
Right to Rectification
If any information we hold about you is inaccurate or incomplete, you have the right to have it corrected. Contact us with the correct information and we'll update our records promptly.
Right to Erasure
You can request that we delete your personal information in certain circumstances, such as when it's no longer necessary for the purpose it was collected, or if you withdraw your consent. We'll honour these requests unless we have a legitimate reason to retain the data.
Right to Data Portability
You can request to receive your personal information in a structured, commonly used format, and you have the right to transmit that data to another controller if technically feasible.
Right to Object
You can object to our processing of your personal information in certain situations, particularly when we're relying on legitimate interests as our legal basis. You can also object to direct marketing at any time.
Right to Lodge a Complaint
If you're concerned about how we've handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
Avoid filling out contact forms, account registrations, or any data-submitting features.
Disable cookies through your browser settings (see our Cookie Policy for more details).
Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page. We will process your request promptly and confirm when the deletion has been completed.
Questions About Your Privacy?
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us.
You can also write to us at:
Henley Digital, 12 Temple Row, Birmingham B2 5HG, United Kingdom